Korean apartment (flat) management offices are constantly exposed to legal risks when responding to complaints about CCTV footage. Providing footage can lead to punishment for violating the Personal Information Protection Act, while refusing to provide it can lead to lawsuits for damages for unjustified refusal . From the management's perspective, this creates a dilemma: showing footage is problematic, but not providing it is problematic. This structural problem hinders prompt response to incidents or accidents, ultimately increasing the likelihood of missing crucial moments when ensuring the safety of residents. (
Note: While exact figures are not available, Statistics Korea data from 2023 show that apartments account for approximately 12.63 million of the total 19.55 million housing units in South Korea, or 64.6%. This means that apartments account for the majority of all housing in Korea, with more than half (53.1%) of the population residing in apartments. There are 18,798 apartment complexes in South Korea .
Apartment complex residents' associations also face similar challenges. While they are responsible for protecting the rights and interests of all residents, they are not immune from liability as conflicts and lawsuits surrounding CCTV surveillance increase. If an AI mosaic system is not implemented, residents may suffer secondary damages if they fail to provide necessary evidence to the police or insurance companies in the event of a crime or accident. Furthermore , losing a lawsuit for refusal to provide evidence could result in having to cover damages from common management fees . These consequences go beyond administrative burdens and could lead to a decline in apartment trust and real estate value.
Experts say, "AI real-time mosaic is the only solution to protect both managers and residents."
With the introduction of an AI mosaic system, sensitive personal information in videos is automatically blocked, allowing management offices to provide videos immediately without legal burden. Representative meetings can also be held safely and reduce unnecessary disputes.

Demonstration scene of ' Patent No. 10-2721168 Real-time Mosaic System for Personal Information Protection'
Ultimately, this system is the most practical solution for protecting residents' property and avoiding disputes with residents and for preventing management entities from being labeled as criminals . The optimal system for solving these problems is the "Beeper."
South Korea's Personal Information Protection Act presents a dilemma: whether you show the footage or not, you risk a lawsuit, and whether you don't, you face a fine from the management office. In other words, you can personally review your own CCTV footage. However, if others are also filmed, they can only view the footage after obtaining prior consent or taking steps to obscure their identities.
CCTV Privacy Protection : Legal Risks for Showing, Administrative Sanctions for Hiding… Endless Concerns in the Field (1)
Banks : If it is difficult to immediately check CCTV in the event of a loss, it causes customer inconvenience and lowers trust in financial services. (3)
Schools : Despite their original role of ensuring student safety, they are difficult to respond effectively due to regulations and burdens. (4)
Hospitals : Leakage of patient health information is considered a serious illegal act, which expands administrative, civil, and criminal liability. (5)
Hotels : CCTV in lobbies, hallways, and parking lots is essential for preventing accidents, but at the same time, there are concerns about invasion of guest privacy. (6)
Golf courses : In the event of an accident or caddie dispute during a game, the absence or delay in checking CCTV increases the operator's responsibility. (7)
Convenience stores : There are blind spots in CCTV in public spaces, making it difficult to secure evidence in the event of a dispute. (8)
Parking lots : Delays in checking video footage after an accident can lead to unnecessary conflict and legal disputes. (9)
Public : Immediate use of CCTV is essential at civil complaint sites and transportation facilities, as accidents and disputes are frequent. (10)
If CCTV had been mosaiced in real time , the response to the 'gun murder' would have been faster (SBS)
We introduce and connect related manufacturers and product businesses featured on the mosaic.ai platform to overseas markets. In particular, ADSOFT's CCTV AI mosaic business represents the most optimal example of a personal information protection solution. We welcome your interest.
□ Recruiting branch offices by country (field)
> Salesperson: obanglife@naver.com > Manufacturer: ceo@adsoft.kr > Platform: mail@mosaic.ai.kr > Market Hub: mail@markethub.org