Banks constantly face sensitive situations related to CCTV operation, as they simultaneously handle both customer assets and personal information. Requests to view CCTV footage are particularly frequent when incidents occur at teller windows or ATMs . Providing footage risks violating the Personal Information Protection Act, and refusing to do so can lead to complaints or lawsuits. Ultimately, banks find themselves in an awkward position: whether they show the footage or not, it's problematic.
(Note) As of 2024, there are 10 banks in South Korea: five commercial banks, two foreign commercial banks, and three internet-only banks. In addition, there are regional banks and specialized banks. Since 2020, the number of bank branches has been decreasing due to the expansion of non-face-to-face transactions. As of the end of the first quarter of 2024, the number of branches of four commercial banks alone was 2,726.
This issue directly impacts bank trust. If CCTV footage isn't immediately available when cash, such as a passbook or wallet, is lost at a teller's counter, customer inconvenience and distrust will inevitably increase. Conversely, carelessly providing footage of ATM use could expose other customers' faces or account information, potentially leading to a serious privacy breach and severely damaging the financial institution's image and reputation. Furthermore, because banks are subject to the supervision of the Financial Supervisory Service, legal risks can lead to penalties as well as compensation .
AI mosaic systems can provide a solution to these situations. They automatically blur out information like account numbers, personal information on documents, and the faces of nearby customers, enabling banks to provide footage without legal risks. This ensures customers receive quicker resolution and convenience, while banks simultaneously achieve the dual goals of protecting personal information and responding quickly.
Demonstration scene of ' Patent No. 10-2721168 Real-time Mosaic System for Personal Information Protection'
Ultimately, the AI mosaic CCTV system in banks goes beyond a simple security device and becomes a key management tool that safeguards customer trust and reduces legal risks. It's a vital tool for simultaneously protecting customer assets and safety in sensitive spaces like tellers and ATMs. The optimal system to address these challenges is the AI mosaic "Beeper."
Dynamic motion tracking
South Korea's Personal Information Protection Act presents a dilemma: whether you show your footage or not, you face a lawsuit, and whether you don't, you face a fine. In other words, individuals can personally access their own footage on CCTV. However, if others are also filmed, they can only access their footage after obtaining prior consent or ensuring their identities are not identifiable.
CCTV Personal Information Protection – Safety and Privacy: A Dual Task Where Neither Can Be Neglected (1)
APT : Experts say, “AI mosaic technology is the key to protecting both management offices and residents” (2)
Schools : CCTV installed for child safety cannot fulfill its role due to regulations (4)
Hospitals : Medical institutions face heavy penalties and liability if they violate their duty to protect sensitive patient information (5)
Hotels : CCTV in public spaces is necessary for responding to accidents, but at the same time, it carries the risk of personal information leakage of guests (6)
Golf courses : The absence of CCTV in the event of a golf car accident or dispute leads to a decline in trust in the operator (7)
Convenience stores : There is a problem of blind spots where CCTV on display shelves and entrances cannot cover all disputes (8)
Parking lots : Delays in video review during accident handling lead to escalation of disputes and shifting of responsibility (9)
Public : Various accidents frequently occur at civil complaint and traffic sites, so the need for immediate video review is very high (10)
If CCTV had been mosaiced in real time , the response to the 'gun murder' would have been faster (SBS)
We introduce and connect related manufacturers and product businesses featured on the mosaic.ai platform to overseas markets. In particular, ADSOFT's CCTV AI mosaic business represents the most optimal example of a personal information protection solution. We ask for your interest.
Recruiting branch offices by country (field)
> Salesperson: obanglife@naver.com > Manufacturer: ceo@adsoft.kr > Platform: mail@mosaic.ai.kr > Market Hub: mail@markethub.org www.mosaic.ai.kr
